Techs Arrived on time. Which is rare theses days. They understood the issues and resolved the problem quickly and efficiently. And, in spite of the heavy rains they worked until Brad was satisfied with the results!
A+!! The Integrity of Brad Keene and his company "AquaDuck" is so hard to find these days! I was so impressed with the work he did, his "get the job done right the first time" mentality, and work ethic I had to come here and leave a review. Brad came over same day to diagnose my sprinkler problem, let me know exactly what I had going on and what it was going to take to fix it. The price he gave me on Thursday was very fair, and he told me had a few jobs in between but could come by next Tuesday and get me up and running again. I got a call saturday morning saying he finished early at another job and could come by and get it done (this was Memorial Day holiday weekend by the way). By the time I got off work on Saturday he had installed a brand new sprinkler pump, replaced broken or missing sprinkler heads, aligned all the heads so I'd get as much lawn coverage as possible, fixed a leak in a seal I had coming up from the well, moved a sprinkler head to a new location I had requested, and set all the timings up for each zone so I literally had to do nothing... he even made a couple extra "no charge" improvements I asked about after the quote. You really can't beat this kind of service, and who better to give your business to than a local family owned business. Brad will be getting any business I can send his way. Thanks for the great work AquaDuck!
Responsive to emergency service needs. Provided immediate phone assistance for a failed irrigation valve. Prompt follow-up on the repair of the failed irrigation valve. I then requested a quote on replacement of all remaining irrigation valves. I approved the proposal and scheduled the remaining work. Done on time and on budget.
Right on time. Professional and knowledgeable. Extremely informative and very personable. I would certainly recommend this company. Overall, a quality job.
Brad did an outstanding job. Professional, did an excellent job fixing the sprinkler system after pool construction. He made sure everything was in perfect working order when he was finished. I would highly recommend him for any irrigation project.
He does the job right the first time. Goes above and beyond . You can depend on them.
Brad was very professional and knowledgeable. Honest, down to earth guy. He fixed my irrigation system as if it was his own. He is my irrigation man for life.
Brad contacted me immediately as soon as I posted the request. He was able to schedule the service convenient for me and arrived on time. He was very professional and priced was competitive. I plan on having him be my "go to" person for my irrigation system. Thank you for the service you provide.
I am absolutely thrilled with the repair, and Brad's customer service is amazing. He took the time to show me how things operate, which I really appreciate and was completely open to my many questions. His work is impeccable and it was a complete pleasure to have hired such an honest man. I will recommend him to anyone I know who needs irrigation repair. He not only fixed what I called about originally, he also repaired several other items without me having to make another service call. Brad is 5 stars all the way! Thank you for an excellent referral. I couldn't be happier!
Showed up on time and completely fixed the problem. Brad is a very engaging, professional individual. Would not hesitate to use his services again and would recommend him to friends and neighbors.